Piedmont Natural Gas Forecasts Lower Monthly Natural Gas Bills For Upcoming …








CHARLOTTE, N.C., Oct. 8, 2015 /PRNewswire/ — Piedmont Natural Gas (NYSE:
PNY) released its annual winter bills forecast today for residential customers in its North Carolina, South Carolina, and Tennesseeservice areas. The Company is projecting that monthly natural gas bills will on average be $10 to $12 lower per month for Piedmont’s typical residential customer in the Carolinas and as much as $28 lower per month for its typical residential customer in Tennessee over the coming five month November through March winter period.

–>CHARLOTTE, N.C., Oct. 8, 2015 /PRNewswire/ — Piedmont Natural Gas (NYSE: PNY) released its annual winter bills forecast today for residential customers in its North Carolina, South Carolina, and Tennesseeservice areas. The Company is projecting that monthly natural gas bills will on average be $10 to $12 lower per month for Piedmont’s typical residential customer in the Carolinas and as much as $28 lower per month for its typical residential customer in Tennessee over the coming five month November through March winter period.

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CHARLOTTE, N.C., Oct. 8, 2015 /PRNewswire/ — Piedmont Natural Gas (NYSE: PNY) released its annual winter bills forecast today for residential customers in its North Carolina, South Carolina, and Tennessee service areas.  The Company is projecting that monthly natural gas bills will on average be $10 to $12 lower per month for Piedmont’s typical residential customer in the Carolinas and as much as $28 lower per month for its typical residential customer in Tennessee over the coming five month November through March winter period.

Forecast Incorporates Normal Winter Weather, Other Rate Factors

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Forecast Incorporates Normal Winter Weather, Other Rate Factors

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Forecast Incorporates Normal Winter Weather, Other Rate Factors

North Carolina and South Carolina service area was between 6% and 12% colder than normal. In Piedmont’s Tennessee service area, winter weather last year was approximately 12% to 15% colder than normal. Colder weather is the primary factor driving higher customer consumption levels

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North Carolina and South Carolina service area was between 6% and 12% colder than normal. In Piedmont’s Tennessee service area, winter weather last year was approximately 12% to 15% colder than normal. Colder weather is the primary factor driving higher customer consumption levels

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The Company’s projections assume normal winter weather for the upcoming November, 2015 through March, 2016 forecast period compared to the prior year’s actual winter weather.  Last year, winter weather in the Company’s North Carolina and South Carolina service area was between 6% and 12% colder than normal.  In Piedmont’s Tennessee service area, winter weather last year was approximately 12% to 15% colder than normal. Colder weather is the primary factor driving higher customer consumption levels

Piedmont also builds into its forecast the potential impacts of billing rate changes. These billing rate factors include potential changes to the Company’s commodity benchmark cost of gas, regulatory adjustments under Piedmont’s existing regulated tariffs such as the Company’s margin decoupling mechanism and its Integrity Management Rider, and other smaller rate adjustments.

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Piedmont also builds into its forecast the potential impacts of billing rate changes. These billing rate factors include potential changes to the Company’s commodity benchmark cost of gas, regulatory adjustments under Piedmont’s existing regulated tariffs such as the Company’s margin decoupling mechanism and its Integrity Management Rider, and other smaller rate adjustments.

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In addition to the impact of weather on monthly natural gas bills, Piedmont also builds into its forecast the potential impacts of billing rate changes.  These billing rate factors include potential changes to the Company’s commodity benchmark cost of gas, regulatory adjustments under Piedmont’s existing regulated tariffs such as the Company’s margin decoupling mechanism and its Integrity Management Rider, and other smaller rate adjustments.

Natural Gas Commodity Costs Expected To Be Lower

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Natural Gas Commodity Costs Expected To Be Lower

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Natural Gas Commodity Costs Expected To Be Lower

Piedmont projects that the wholesale commodity cost of natural gas as reflected in customers’ monthly natural gas bills will be lower compared to last year’s winter period. Piedmont passes on the wholesale cost of natural gas to its customers on a dollar for dollar basis so that customers pay what Piedmont pays for natural gas.

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Piedmont projects that the wholesale commodity cost of natural gas as reflected in customers’ monthly natural gas bills will be lower compared to last year’s winter period. Piedmont passes on the wholesale cost of natural gas to its customers on a dollar for dollar basis so that customers pay what Piedmont pays for natural gas.

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Over the upcoming winter period, Piedmont projects that the wholesale commodity cost of natural gas as reflected in customers’ monthly natural gas bills will be lower compared to last year’s winter period.  Piedmont passes on the wholesale cost of natural gas to its customers on a dollar for dollar basis so that customers pay what Piedmont pays for natural gas.  

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Wholesale costs of natural gas have continued to generally trend downward in recent years as a result of the abundance of domestic natural gas supplies stemming from increased onshore production of natural gas from shale gas deposits.

Company Website a Resource for Energy Saving Tips for Customers

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Company Website a Resource for Energy Saving Tips for Customers

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Company Website a Resource for Energy Saving Tips for Customers

Piedmont maintains a separate section on its website devoted to educating customers about their home’s energy usage. Visiting www.piedmontng.com could help customers better manage the natural gas they use this winter along with their monthly energy bills. Many of the tips, such as turning the thermostat down several degrees save energy and cost nothing. Others like making sure windows and doors are properly sealed only cost a few dollars. Still other steps, like investing in a programmable thermostat or purchasing higher efficiency natural gas equipment and appliances may cost a bit more upfront but will end up saving the customer both energy and money over the life of the equipment.

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Piedmont maintains a separate section on its website devoted to educating customers about their home’s energy usage. Visiting www.piedmontng.com could help customers better manage the natural gas they use this winter along with their monthly energy bills. Many of the tips, such as turning the thermostat down several degrees save energy and cost nothing. Others like making sure windows and doors are properly sealed only cost a few dollars. Still other steps, like investing in a programmable thermostat or purchasing higher efficiency natural gas equipment and appliances may cost a bit more upfront but will end up saving the customer both energy and money over the life of the equipment.

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For customers who want to learn more about energy savings tips, Piedmont maintains a separate section on its website devoted to educating customers about their home’s energy usage.  Visiting www.piedmontng.com could help customers better manage the natural gas they use this winter along with their monthly energy bills. Many of the tips, such as turning the thermostat down several degrees save energy and cost nothing.  Others like making sure windows and doors are properly sealed only cost a few dollars.  Still other steps, like investing in a programmable thermostat or purchasing higher efficiency natural gas equipment and appliances may cost a bit more upfront but will end up saving the customer both energy and money over the life of the equipment.

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The Company’s website also provides consumers with several energy calculator tools designed to help customers see what energy their home actually uses and how they can potentially reduce their consumption and better manage their monthly bills.

Piedmont’s “Share the Warmth Round Up” Program Assists Others in the Community

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Piedmont’s “Share the Warmth Round Up” Program Assists Others in the Community

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Piedmont’s “Share the Warmth Round Up” Program Assists Others in the Community

Piedmont reminds its customers that its “Share the Warmth Round Up” Program offers customers an easy way to help others in their communities who face economic hardship. Customers may enroll in the Share the Warmth Round Up Program to round up their monthly natural gas bills to the nearest dollar. The amount rounded up provides emergency energy assistance funds to individuals and families within the communities Piedmont serves, regardless of what energy is used in the home or even what time of year the need arises. Piedmont also contributes funds to the energy assistance program and, since 2003, has provided more than $1.9 million to its Share the Warmth partner agencies.

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Piedmont reminds its customers that its “Share the Warmth Round Up” Program offers customers an easy way to help others in their communities who face economic hardship. Customers may enroll in the Share the Warmth Round Up Program to round up their monthly natural gas bills to the nearest dollar. The amount rounded up provides emergency energy assistance funds to individuals and families within the communities Piedmont serves, regardless of what energy is used in the home or even what time of year the need arises. Piedmont also contributes funds to the energy assistance program and, since 2003, has provided more than $1.9 million to its Share the Warmth partner agencies.

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Piedmont reminds its customers that its “Share the Warmth Round Up” Program offers customers an easy way to help others in their communities who face economic hardship. Customers may enroll in the Share the Warmth Round Up Program to round up their monthly natural gas bills to the nearest dollar. The amount rounded up provides emergency energy assistance funds to individuals and families within the communities Piedmont serves, regardless of what energy is used in the home or even what time of year the need arises.  Piedmont also contributes funds to the energy assistance program and, since 2003, has provided more than $1.9 million to its Share the Warmth partner agencies.

Piedmont’s website at www.piedmontng.com.

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Piedmont’s website at www.piedmontng.com.

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For those customers who want to learn more about the Share the Warmth Round Up Program or to enroll in the program, they are encouraged to visit Piedmont’s website at www.piedmontng.com.

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About Piedmont Natural Gas

North Carolina, South Carolina and Tennessee, including customers served by municipalities who are wholesale customers. Our subsidiaries are invested in joint venture, energy-related businesses, including unregulated retail natural gas marketing, and regulated interstate natural gas transportation and storage and intrastate natural gas transportation businesses. More information about Piedmont Natural Gas is available on the Internet at http://www.piedmontng.com/.

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North Carolina, South Carolina and Tennessee, including customers served by municipalities who are wholesale customers. Our subsidiaries are invested in joint venture, energy-related businesses, including unregulated retail natural gas marketing, and regulated interstate natural gas transportation and storage and intrastate natural gas transportation businesses. More information about Piedmont Natural Gas is available on the Internet at http://www.piedmontng.com/.

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Piedmont Natural Gas is an energy services company primarily engaged in the distribution of natural gas to more than one million residential, commercial, industrial and power generation utility customers in portions of North Carolina, South Carolina and Tennessee, including customers served by municipalities who are wholesale customers. Our subsidiaries are invested in joint venture, energy-related businesses, including unregulated retail natural gas marketing, and regulated interstate natural gas transportation and storage and intrastate natural gas transportation businesses. More information about Piedmont Natural Gas is available on the Internet at http://www.piedmontng.com/.

http://www.prnewswire.com/news-releases/piedmont-natural-gas-forecasts-lower-monthly-natural-gas-bills-for-upcoming-winter-period-300156650.html

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http://www.prnewswire.com/news-releases/piedmont-natural-gas-forecasts-lower-monthly-natural-gas-bills-for-upcoming-winter-period-300156650.html

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SOURCE Piedmont Natural Gas

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Nov. 2 deadline approaching for NC art fellowships – Asheville Citizen

The North Carolina Arts Council will accept applications for the 2015-16 Artist Fellowship awards for choreographers and craft, film, and visual artists until Nov. 2.

The Artist Fellowship program, now in its 35th year, supports creative development and the creation of new work for artists in North Carolina. The Artist Fellowship allows artists to set aside time to work and to buy supplies and equipment.

The fellowship award is $10,000. Fellowship guidelines can be found at ncarts.org. North Carolina artists who have been year-round residents of the state for at least a year immediately prior to the application deadline may apply. Students are not eligible.

The N.C. Arts Council’s fellowship program is one of the country’s premier programs for artists support with fellowship totally more than $4.5 million awarded to more than 600 artists across disciplines.

The fellowship program is also the foundation of the Arts Council’s support for artists, including the regional artist program grants, Creative Capital workshops, North Carolina Heritage Awards, Artist Directory and the Mary B. Regan community artist residency grant.

You can see the work of the 2014-15 winners in choreography, craft, film, and visual arts at the Southeastern Center for Contemporary Art (SECCA) in Winston-Salem in an exhibition opening Saturday, Oct. 3. For more details on the exhibition and programming, go to secca.org or visit the Arts Council’s blog at NCArtsEveryday.org.

Applicants will submit the Artist Fellowship application electronically using the online application system. Complete details about the fellowship are available on the Arts Council home page at www.ncarts.org. Click “Artist Fellowship Deadline is Monday, Nov. 2.”

If you have questions, craft, film and visual arts should contact Jeff Pettus at jeff.pettus@ncdcr.gov or (919) 807-6513; and choreographers should contact Andrea Lawson at Andrea.Lawson@ncdcr.gov or (919) 807-6511. General inquires can be directed to Amy Hoppe at amy.hoppe@ncdcr.gov or (919) 807-6501.

About the North Carolina Arts Council
The North Carolina Arts Council works to make North Carolina The Creative State where a robust arts industry produces a creative economy, vibrant communities, children prepared for the 21st century and lives filled with discovery and learning. The Arts Council accomplishes this in partnership with artists and arts organizations, other organizations that use the arts to make their communities stronger and North Carolinians-young and old-who enjoy and participate in the arts. For more information visit www.ncarts.org

About the North Carolina Department of Natural and Cultural Resources  
The N.C. Department of Natural and Cultural Resources (NCDNCR) is the state agency with a vision to be the leader in using the state’s natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. Led by Secretary Susan Kluttz, NCDNCR’s mission is to improve the quality of life in our state by creating opportunities to experience excellence in the arts, history, libraries and nature in North Carolina by stimulating learning, inspiring creativity, preserving the state’s history, conserving the state’s natural heritage, encouraging recreation and cultural tourism, and promoting economic development.

NCDNCR includes 27 historic sites, seven history museums, two art museums, two science museums, three aquariums and Jennette’s Pier, 39 state parks and recreation areas, the N.C.  Zoo, the nation’s first state-supported Symphony Orchestra, the State Library, the State Archives, the N.C. Arts Council, the State Preservation Office and the Office of State Archaeology, along with the Clean Water Management Trust Fund and the Natural Heritage Program. For more information, please call (919) 807-7300 or visit ncdcr.gov.

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In Duke delay, power line opponents see victory

Duke Energy is re-examining a controversial transmission line project that would run 45 miles from South Carolina’s Upstate to Asheville, a plan that has been met with vehement public outcry.

On Thursday, Duke officials said the utility would look at alternatives to three proposed infrastructure projects: a substation in Campobello, South Carolina, configuration of the planned Asheville natural gas plant and a 230-kilovolt transmission line that would run between those facilities.

Duke had planned to announce a single transmission line route from a web of options in early October. Instead the utility has said it needs more time to review the 9,000 comments it has received and will consider other alternatives to deliver power to Asheville.

Opponents who have formed protest groups against the project in both states are calling the delay a victory, one that signals Duke Energy is examining feasible alternatives in the face of widespread protests.

“Our goal is to have the best possible plan with the least impact on property owners, the environment and the communities we serve,” said Robert Sipes, Duke general manager of Western North Carolina delivery operations, in an statement. “Concerns about the transmission line and substation – and the potential impact on tourism and mountain views we all enjoy – are significant.”

Those significant concerns not only have materialized in comments to Duke but also have been voiced to utility commissions in both Carolinas, even though Duke Energy has not formally filed its plans to those agencies. Thousands of people have packed into large forums and small community venues and petitioned elected officials since July, when Duke publicly unveiled a network of possible transmission line routes that would have varying impacts on Spartanburg, Greenville, Henderson, Polk and Buncombe counties.

Not only have several city and county councils passed resolutions against the project, but it also has carried the hint of a legal challenge since early September. At that time, the Southern Environmental Law Center, which has sued Duke successfully over coal ash, announced it was representing Upstate Forever, a Greenville-based conservation group.

Those and other environmental groups see the delay and possible retooling of the plan a promising development.

“This would not have happened without the thousands citizens and many organizations that made clear our states do not need a massive new 45-mile-long power line, a huge new substation, and an expensive, oversized gas plant. We hope Duke Energy will use the next month to come up with a modern and affordable alternative as a Thanksgiving gift for the Carolinas,” said Frank Holleman, senior attorney at the Southern Environmental Law Center.

Rep. Chuck McGrady, who represents the northern two-thirds of Henderson County, said the decision to re-evaluate the plan has been made at the “highest levels” of Duke, and has included Lynn Good, the company’s top executive.

Tom Williams, a spokesman for Duke, confirmed that top management, including Good, were involved in the decision.

“Duke is saying it wants input to get the decision right and wants to take the time it needs. I do want them to make the right decision. I’ve been warning them from the beginning that they didn’t understand the scope of people who would be interested in this decision,” said McGrady, who added that he has heard from hundreds of constituents. “It has been like living in like two worlds. When we’ve been in Raleigh, we’ve been dealing with a large set of issues and when come back to the district there’s only one issue: the transmission lines.”

“I think both and quality and quantity of concerns and comments have caused Duke to say, ‘We need to spend more time with this,’” he added.

Duke officials have previously told the Citizen-Times that the transmission line and Campobello substation projects were approved by the company’s board shortly before a plan to close the coal-fired plant at Lake Julian developed.

In May, Duke publicly announced the transmission line project when the company also said it was shuttering the coal-fired plant. That 376-megawatt facility would be replaced with a 650-megawatt natural gas-fired plant in about 2020, Duke announced at the time.

Duke already has contracted with PSNC Energy for the fuel, as part of line upgrades necessitated by an unrelated project.

In public forums and in interviews, Duke officials have said the infrastructure is needed to meet growing power needs in Western North Carolina, now at 160,000 customers, particularly on peaks during the hottest and coldest days.

Madelon Wallace, a real estate agent with Walker, Wallace and Emerson Realty, has been a vocal opponent of the lines, saying they will threaten view sheds and property values on both sides of the state line, including in Landrum, Spartanburg and Tryon.

Agents and homeowners who want to pitch out “For Sale” have felt residential sales stall since summer, she said, and the delay adds another month to that pinch.

But Wallace said she is optimistic that Duke is using that time to come up with a solution that will not infringe on an economy driven by scenic vistas and a rural lifestyle.

“This whole process makes us aware of how vulnerable we are to big business. But it also shows we have a voice and we have to use that voice, and can’t just leave it to the next guy,” she said. “There are two large issues that need to be addressed by the legislature: eminent domain and how these companies are funded. Utility companies need to be rewarded for working with renewables and doing those things that are environmentally sustainable and working with the infrastructure they have rather than building more.”

Tom Corbin, whose district includes the two affected Palmetto State counties, said he is cautiously hopeful with Duke’s announcement.

“I think there were so many people came out against their initial proposal that would plow new ground in South Carolina that Duke is now listening,” Corbin said. “I may be an eternal optimist, but at the end of the day, it seems they are doing the right thing. I may be about to get a cup of cold water in my face, but I sure hope I don’t. This just goes to show you that when people stand together, they aren’t going to be bullied.”

Statements from Duke and Enviromental groups

Robert Sipes, general manager of Duke Energy delivery operations for the Western Carolinas:

“We want the thousands of property owners and others to know we are listening, and we very much appreciate their patience. The job for the Duke Energy team is to offer solutions to as many concerns as we can, including possible alternatives to the transmission line and substation, while also meeting the region’s growing expectation for cleaner and reliable power.”

Frank Holleman, senior attorney at the Southern Environmental Law Center

“Today the voices of thousands of people and organizations across the Carolinas have forced Duke Energy to change course on this misguided proposal, which would have deeply and permanently scarred South Carolina’s beautiful Blue Ridge and Piedmont foothills,” said

DJ Gerken, managing attorney for Southern Environmental Law Center’s Asheville office

“Stepping back from this disastrous transmission line is the right move for the environment and mountain communities. Duke Energy has heard the public outcry – now it’s time to turn that outcry into opportunity by powering western North Carolina with clean, renewable energy instead of an overbuilt gas plant.”

Brad Wyche, founder and senior advisor of Upstate Forever

“Duke Energy announced today that it will now seriously consider alternatives that do not involve a new transmission line and substation and that it will make its decision next month. There are clearly feasible alternatives to the line and substation, but Upstate Forever and Naturaland Trust have no objection to Duke taking additional time to reach that conclusion. We remain strongly opposed to the proposed substation and to any new transmission line on any of the proposed routes.”

Julie Mayfield, co-director of MountainTrue

“We are pleased that Duke Energy is responding to the needs and desires of the people of Western North Carolina and upstate South Carolina. This decision shows what is possible when a community unites to protect the land that we all love, and when a company listens. As Duke considers its options, we hope they will propose a new plan that respects our communities’ values, needs, and love of the land; includes more renewables and greater use of energy efficiency programs; and lessens our reliance on fossil fuels.”

Kelly Martin, senior campaign representative for Sierra Club’s Beyond Coal Campaign.

“Duke should now do what it should have from the start: develop a truly modern plan for Western North Carolina that maximizes investments in solar energy, energy efficiency, and battery storage rather than locking our region into reliance on fossil fuel electricity for generations to come. Clean energy investments are the best bet not only for public health and the environment, but also for the Duke’s customers who will foot the bill for the modernization project.”

Cathy Jackson, vice-president Saluda Business Association and member of the Carolina Land Coalition

“It’s great that Duke Energy is finally taking the concerns of our communities seriously. We expect this process to lead to a more responsible proposal that address our energy needs without adversely affecting public health, the beauty of our land or the economy of the region.

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NC Arts Council accepting applications for Artist Fellowship awards for …

RALEIGH, N.C. — The North Carolina Arts Council will accept applications for the 2015-16 Artist Fellowship awards for choreographers and craft, film, and visual artists until Monday, Nov. 2, 2015.

The Artist Fellowship program, now in its 35th year, supports creative development and the creation of new work for artists in North Carolina. The Artist Fellowship allows artists to set aside time to work and to buy supplies and equipment.

The fellowship award is $10,000. Fellowship guidelines can be found at http://www.ncarts.org. North Carolina artists who have been year-round residents of the state for at least a year immediately prior to the application deadline may apply. Students are not eligible.

The N.C. Arts Council’s fellowship program is one of the country’s premier programs for artists support with fellowship totally more than $4.5 million awarded to more than 600 artists across disciplines.

The fellowship program is also the foundation of the Arts Council’s support for artists, including the regional artist program grants, Creative Capital workshops, North Carolina Heritage Awards, Artist Directory and the Mary B. Regan community artist residency grant.

You can see the work of the 2014-15 winners in choreography, craft, film, and visual arts at the Southeastern Center for Contemporary Art (SECCA) in Winston-Salem in an exhibition opening Saturday, Oct. 3. For more details on the exhibition and programming, go to www.secca.org or visit the Arts Council’s blog at www.NCArtsEveryday.org.

Applicants will submit the Artist Fellowship application electronically using the online application system. Complete details about the fellowship are available on the Arts Council home page at www.ncarts.org. Click “Artist Fellowship Deadline is Monday, Nov. 2.”

If you have questions, craft, film and visual arts should contact Jeff Pettus at jeff.pettus@ncdcr.gov or (919) 807-6513; and choreographers should contact Andrea Lawson at Andrea.Lawson@ncdcr.gov or (919) 807-6511. General inquires can be directed to Amy Hoppe at amy.hoppe@ncdcr.gov or (919) 807-6501

About the North Carolina Arts Council
The North Carolina Arts Council works to make North Carolina The Creative State where a robust arts industry produces a creative economy, vibrant communities, children prepared for the 21st century and lives filled with discovery and learning. The Arts Council accomplishes this in partnership with artists and arts organizations, other organizations that use the arts to make their communities stronger and North Carolinians-young and old-who enjoy and participate in the arts. For more information visit www.ncarts.org.

About the North Carolina Department of Natural and Cultural Resources
The N.C. Department of Natural and Cultural Resources (NCDNCR) is the state agency with a vision to be the leader in using the state’s natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. Led by Secretary Susan Kluttz, NCDNCR’s mission is to improve the quality of life in our state by creating opportunities to experience excellence in the arts, history, libraries and nature in North Carolina by stimulating learning, inspiring creativity, preserving the state’s history, conserving the state’s natural heritage, encouraging recreation and cultural tourism, and promoting economic development.

NCDNCR includes 27 historic sites, seven history museums, two art museums, two science museums, three aquariums and Jennette’s Pier, 39 state parks and recreation areas, the N.C. Zoo, the nation’s first state-supported Symphony Orchestra, the State Library, the State Archives, the N.C. Arts Council, the State Preservation Office and the Office of State Archaeology, along with the Clean Water Management Trust Fund and the Natural Heritage Program. For more information, please call (919) 807-7300 or visit www.ncdcr.gov.

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Angry comments slow down Duke transmission line decision

Duke Energy officials said in a release Thursday that thousands of comments they have received from the public on the proposed location of 40 miles of new transmission lines have led to the review process being extended to early November.

Duke officials said the extension will allow them to “carefully consider the thousands of comments.”

Duke spokesman Ryan Mosier has said that the project is needed to keep up with the demand for service in the Carolinas.

“We’re projecting a 15 percent increase in demand over the next few years,” Mosier said.

“More time is needed to continue to carefully consider more than 9,000 comments received and create a solution to deliver cleaner, reliable power to Western Carolinas,” Mosier said in a release Thursday. “The company is looking at all options that can meet the region’s long term power demand over the next 10 to 15 years — including possible alternatives to the transmission line, Campobello substation and the configuration of the proposed Asheville natural gas power plant.”

“The overall modernization plan is addressing a very real problem that is not going away. Power demand, particularly on the coldest and hottest days of the year, will continue to grow, and the region’s electrical infrastructure must be upgraded to meet that increased demand.”

The 230-kilovolt Foothills Transmission Line will run from the Campobello substation to Asheville.

Mosier said the company is looking at co-locating new lines where possible among existing lines, but will still need to build new structures to accommodate all the lines.

Mosier also said the project is necessary to keep up with the demand in customers.

Thousands of people have signed a petition to try to stop the transmission line project.  Hundreds of people attended public forums where they challenged the plan, sometimes even shedding tears. Many who attended the public hearings said they feel misled.

“I am appalled by the method they are taking, and I am also appalled by the misinformation,” Debra Stephens said.

Stephens said she doesn’t believe that there are no other alternatives.

“We are the people that are going to have the base of our economy damaged, the base of our lifetime investment, of individuals, only for them to put corporate money in their pockets,” she said.

Those against the project feel that no matter what Duke decides, nobody wins.

 “This is infringing on people’s property rights, their life plans, that are completely uprooted if a transmission line comes through their property or their neighborhood,” said Joan Walker with the Carolina Land Coalition.

Robert Sipes, general manager of Duke’s delivery operations for the Western Carolinas, said, “Our goal is to have the best possible plan with the least impact on property owners, the environment and the communities we serve. Concerns about the transmission line and substation and the potential impact on tourism and mountain views we all enjoy are significant. 

“We want the thousands of property owners and others to know we are listening, and we very much appreciate their patience. The job for the Duke Energy team is to offer solutions to as many concerns as we can, including possible alternatives to the transmission line and substation, while also meeting the region’s growing expectation for cleaner and reliable power.” 

Sipes noted that the overall modernization plan is addressing a very real problem that is not going away. Power demand, particularly on the coldest and hottest days of the year, will continue to grow, and the region’s electrical infrastructure must be upgraded to meet that increased demand.

The Duke release said that since 1970, peak power demand has increased by more than 360 percent in Duke Energy Progress’ western region, which serves 160,000 customers in nine Western North Carolina counties. Ensuring power reliability was particularly difficult during the winters of 2014 and 2015, when peak demand was 30 percent higher than in 2013, the release said. Over the next decade, continued population and business growth is expected to increase overall power demand by 15 percent.

Duke said the project also includes the early retirement of Asheville’s coal plant, replacing it with a cleaner natural gas plant and adding solar generation to the Asheville power plant site.

The release said the proposed natural gas plant is expected to produce electricity less expensively than the existing coal plant, which is often dispatched to ensure the region’s power reliability even when it is not economical. Duke says the savings will be shared with customers across North Carolina and South Carolina through Duke Energy’s joint dispatch and fuel purchasing agreement. This allows Duke Energy Carolinas and Duke Energy Progress to collectively dispatch power plants and purchase fuel as efficiently as possible. Since the companies merged in July 2012, it has saved customers more than $520 million, the release says.

Duke said the new gas plant will significantly reduce air emissions and water use at the Asheville power plant site and will enable the company to cancel plans for new coal-ash handling systems and a smaller and less efficient oil-fired power plant because those projects will no longer be necessary.

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Losing Abby




An adventurous traveler. A gregarious friend with a hearty laugh. A 500 princess-turned-IU med student working with impoverished children abroad. Then she became something else: a casualty in a tragic accident at sea, and a sad and powerful memory for her parents to keep alive.

October 7, 2015Comments

Editors Note: This article appeared in the November 2008 issue of Indianapolis Monthly.

ABBY BRINKMAN SCOOPED UP THE BROWN-SKINNED TODDLER waiting with her mother outside the clinic. “Oh, I’m going to take this one home with me,” she teased. The little girl’s arms and legs were covered with open sores, a bad case of scabies, common to the children of southern Belize. While other volunteers at the Hillside Health Care Center sometimes hesitated—just a fraction of a second—before picking up a sick or dirty child, Abby never did. “Uh, are you sure you want to do that?” someone once asked her. But Abby didn’t mind. These were children, after all, and children—healthy or sick, clean or dirty—need to be held.

Welts the size of nickels marched up and down Abby’s arms and legs, too, but hers were mosquito bites. She slathered on DEET so strong it burned her skin, but the mosquitoes drilled right through it. In an e-mail to friends she weighed the pros and cons of shaving her legs: Was it better to expose the bumps or look like Sasquatch?

Abby Brinkman
OPEN ARMS Abby Brinkman embraced her work and the children she helped.

That week, she had gone with other volunteers on three “mobile clinics” into the rainforest and had treated an entire Mayan village for head lice, picking nits off the scalps of 540 men, women, and children. A young mother had told Abby that she had given up treating her children because they just got reinfected the next day. So Abby and a public-health nurse rounded up 500 bottles of permethrin shampoo and set up an outdoor hair salon.

By the end of the week, between picking nits and scratching her own mosquito bites, Abby itched from head to toe and was ready for a break. She and a friend, Andrew Tenenbaum, a pediatric resident from Portland, Maine, planned a  dive along Belize’s storied barrier reef. Hurricane Wilma sat about 250 miles offshore, but it was moving north toward Cancun, and at the Hillside clinic, the skies were sunny. “If the weather holds out, I’ll be heading for Placencia this weekend,” she wrote friends and family in Indiana. “I can’t believe how quickly my time is going down here.”

When the last patient left the clinic Friday, Abby grabbed her navy canvas duffel bag—the one friends called her “magic bag” because she could pull anything out of it: snacks, aspirin, maps, strappy heels, matching scarf. She and Andrew dashed for the afternoon Placencia bus, a yellow-orange-and-green-striped coach that played tinny ’80s music. Medical director Elizabeth Fitzgerald glimpsed the two of them as she closed up the Hillside clinic for the weekend. “I remember them scrambling to catch that bus,” she says.

It would be the last time she saw Abby.

Abby’s footprints have long since disappeared from the dirt road to the Hillside clinic, scuffed away by dozens of new medical volunteers and washed by three years of rains. Not everyone remembers the tall blond woman with the full-body laugh and irresistible smile, but Joyce Lopez does. The Hillside executive director thinks of Abby every day as she watches the frame of Abby’s House, a new dormitory, rising next to the clinic. “I keep thinking that out of every bad thing, something good will come,” Lopez says. “So when I see the building going up, I think about keeping Abby’s memory alive, like she’s still here with us.”

That’s why Roger and Jan Brinkman will join Lopez and many others November 16 at the Hillside clinic to honor the life of the daughter they adored. They hope their efforts will allow generations of young men and women to continue the work Abby did in the last weeks of her life. In this small village on the edge of the Belizean rainforest, they hope to leave their daughter’s footprint.

Abby Brinkman and Family

Abby first traveled to Belize with her tropical-biology class at Hanover College in 1997. She was dazzled by the colors of the reefs, the rainforest, and the open-air markets.  She loved the easy laughter of the people and the open faces of the children. She saw the poverty on that trip, too—images that came back to her years later in medical school at IU as she studied diseases that ravaged the tropics and cut short the lives of children. When she had the opportunity to do an overseas rotation during her last year of medical school, Abby decided to return to Belize.

She arrived at Hillside on the first of October in 2005. At the clinic—a few flat-roofed stucco buildings circled by a wooden fence about five miles from Punta Gorda—she joined a dozen other medical students and volunteers who lived there or in rented rooms a few miles away. Hillside serves Belize’s poorest district, where nearly 80 percent of the people live below the poverty level. Hot water is a luxury. Iguana is a common food. When Abby worked at Hillside, volunteers shared toilets with just enough water for one flush a night. Not where you’d expect a “girly-girl” vegetarian and former Indianapolis 500 princess to feel at home, but Abby jumped right in. “She just got down and dirty,” says Jackie Schmidt, a retired Carmel consultant who helped found the Hillside clinic 10 years ago. “She had her scrubs on in those villages with sweat dripping down her face.”

Hillside’s walk-in clinic, now funded through a not-for-profit faith-based organization in Wisconsin, is open three days a week, when market buses bring patients from distant villages. Mothers leave home with their children as early as 4 a.m. to get to the nearest bus stop. They start lining up two hours before the clinic doors open at 9. Until a few months ago, Hillside relied on village water, which was turned off in the evening and on again when someone got around to it the next morning.

After the clinic closes, volunteers visit disabled or dying patients at home and show parents how to treat scabies or boil water to make it safe. Two days each week, medical teams travel two hours or more to set up clinics in thatched huts with sunlight slicing through cracks in the walls. They brave fogs of mosquitoes and floodwaters over their knees. Sometimes they wade across washed-out roads with plastic tubs of supplies on their heads.

Abby learned to treat skin diseases, diarrhea, parasites, and machete wounds. She cradled an hours-old newborn in a dirt-floored hut. She met 4-month-old Bartolo, a Mayan whose head was much too large for his body; fluid filled the space where part of his brain should be. A skinny yellow dog wandered in the house as Abby and Andrew measured Bartolo’s head and soothed his frightened mother.

Andrew says Abby was sharper and more confident than most medical students at the clinic. She would see a patient and recommend a treatment plan instead of asking a doctor what to do next. And she had a natural affinity for the children. She’d sit with them on the ground, carry them around on her hip, rock them in her arms when they cried.

Abby played as hard as she worked. She walked fast and laughed loud. She drank Belikin beer, cheered the Colts at a Punta Gorda tavern, and belted out “These Boots Are Made for Walkin’” with Lopez. “She was always ready for anything,” Andrew says. “There was no one else at the clinic who was as positive and as fun to work with and hang out with.”

Fitzgerald says many young people go to another country to take pictures or tell their friends they went, but Abby wasn’t like that. “I didn’t get the sense she was going to be a pediatrician and make a lot of money and live in the U.S.,” Fitzgerald says. “I think she wanted to explore the world and use medicine as a gift.”

Days before the dive trip, Fitzgerald e-mailed a former colleague at The Children’s Hospital of Philadelphia to recommend Abby for a pediatric residency.

Andrew and Abby got off the bus in Placencia Friday afternoon and asked around about diving. A couple from Alaska recommended Advanced Diving, so they found Vance Cabral’s shack at the beach. Cabral, a muscular man in his mid-30s, had a big one-room operation loaded with snorkeling and scuba gear. It looked respectable, Andrew says. They madereservations for the next morning and then met up with some people at the Barefoot Beach Bar.

Saturday morning was bright and breezy, and only a few clouds scudded across the sky. Hurricane Wilma had moved north. “We had no worries before we set out,” Andrew says.

More than 100,000 people travel to Belize each year to dive or snorkel, drawn by the 185-mile-long barrier reef, second only to Australia’s in length. Divers swim past cliffs and canyons of coral populated by tropical fish, barracuda, and giant turtles. Water temperatures hover near 84 in the summer and fall, and visibility can reach 100 feet. John Bain, now 53, a Carmel High School graduate and Indiana lawyer, had snorkeled and dived around the world, but nowhere as spectacular as Belize. Bain, who arrived in Placencia that Friday night, had found Advanced Diving in a guidebook several months earlier. He was already standing by the 28-foot boat, Advance One, when Abby and Andrew showed up Saturday morning. “She was a strikingly gorgeous woman,” he says. “She said she was a student at the IU Med Center, and I said I had been a law student three blocks from there. We were both vegetarians, and we went to the same restaurants in Indianapolis. We had so much to talk about. After hanging out in the jungle and working at Hillside, she was probably thankful to talk to a fellow Hoosier.”

John, Abby, and Andrew sat near the bow of the boat and chatted as Advance One made its way out of the harbor with 12 people aboard. Cabral piloted the boat with his assistant, B.B. Tucker. Andrew and five others planned to snorkel at the Silk Cayes with Cabral; Abby, John, Nancy Masters of Oregon, and Yutaka Maeda of Japan were going to dive with Tucker farther out at Gladden Spit. There were waves, Andrew says, but not big ones. Cabral did not mention that a Small Craft Advisory had gone out, Andrew and John agree, nor that the trailing spirals of Hurricane Wilma were thrashing the seas farther off the coast.

About 20 minutes into the trip, the boat engine sputtered and died, and Cabral removed the cover and took out the filter. He muttered something about water in the line, Andrew says. A few minutes later, Tucker turned the ignition again. The engine started, and they continued toward the Silk Cayes. Andrew snapped a picture of Abby with sunglasses perched on her head and her ponytail draped over one shoulder, a few wisps of blond hair blowing across her face. She is smiling.

Abby with Local
WITH A SMILE Abby posed for photos in Belize a local at a watering hole left and a friend and fellow medical volunteer Andrew Tenenbaum.

Abby was 5-foot-7 with blue-green eyes and natural blond hair, but her smile is what people remember. In her parents’ home in Columbus is a print made from 130 tiny pictures of that smile. She’s smiling as a preschooler, a camp counselor, a teen with braces, a 500 princess, a medical student. Always the smile.

Her preschool and elementary teachers called her “Little Miss Sunshine.” A family photo shows her playing with a stethoscope at the age of 4, but she also loved Snow White, putting on her mom’s prom dresses, and playing for hours with her Barbies. “You would never call her a tomboy,” Jan says.

When Jacob came along, 3-year-old Abby tried so hard to be the perfect big sister that Roger assured her she could relax. They had different temperaments—Abby was outgoing, Jacob quiet. But Jacob, now 27 and an environmental scientist in Indianapolis, says Abby always looked out for him, even when he annoyed her by hanging around her friends at home.

Abby went through that awkward preteen stage and then emerged as a tall, blond beauty. She loved to shop, and her clothes always matched right down to the underwear, says longtime friend Colleen Murphy. If she had on a green striped sweater, you could bet she had green tights, too. Abby worked as a lifeguard in high school and later at Hanover College. She learned to scuba dive at 16 and did her certification dive at a quarry near Shelbyville.

When she graduated from Hanover, Abby asked Jacob, then 18, to come with her on a backpacking tour across Europe. “That was a true turning point in their relationship,” Roger says. “It wasn’t the big sister bossing him around. They appreciated each other as people and travel companions.” Later, when she and Jacob shared a house on Indianapolis’s west side, she would come home late from the hospital and leave a trail of shoes, socks, scrubs, and stethoscope across the floor. Jacob, the neat one, straightened up.

Abby was a 500 princess in 2001 and stayed on as a Festival volunteer. She ran the Mini-Marathon with her dad and became an avid Colts and Pacers fan, but she also loved romantic movies and had a knack for fixing up friends. She had plenty of dates and boyfriends but had her heart broken a lot, Murphy says, because she invested as much of herself in relationships as she did in everything else. Still, Abby and her mother planned the perfect wedding. “We had the Vera Wang dress, and we knew the songs and the Scriptures,” Jan says. “The groom was a minor detail.”

When Abby applied to medical school, she wasn’t accepted. She tried the next year and fell short again. It was the first time in her life that she had set her mind on something that she didn’t conquer. She earned a master’s in biophysics and physiology at IUPUI, and applied a third time in 2002. This time, she got in. Abby called Amber Stormer, a Hanover sorority sister who lives in Carmel, with the news. “I hopped in my car and drove downtown,” Stormer says. “We’re hugging and screaming, and she pulls out her acceptance letter, and I say, ‘Let me read this out loud.’ I was crying. She just deserved it so much.”

By the time she left for Belize, Abby had completed all of her required courses, taken her licensing exam, and begun to apply for a residency assignment. The three weeks she spent at Hillside that October confirmed what she already knew. “I’m going to be a pediatrician,” she told lawyer John Bain as the dive boat made its way out to sea.

Abby Clinic
HEALTH ASSURANCE Belizeans can travels hours to reach the Hillside medical clinic, where Abby helped treat everything from parasites to machete wounds.

Andrew, the five other snorkelers, and Cabral jumped off the Advance One at the Silk Cayes, a group of tiny Caribbean islands. Abby and the three other divers remained on the boat with Tucker, who turned it toward Gladden Spit, a spot famous for whale sharks.

The boat was about a mile from the caye, John says, when the motor died again. Tucker took off the cover and fiddled with the engine, with no results. Ten or 15 minutes later, John noticed the boat was drifting away from the caye. Another 10 or 20 minutes passed, and Nancy and Abby started to feel seasick.

John tried the ignition 10, 20, 30 times. He asked if the radio worked, and Tucker put up the antenna. No lights. No sound. Tucker dropped the anchor, but it snapped like a shoelace. The divers discovered there were no flares and no drinking water on board, and the boat was drifting out to the open sea. “We could still see the caye from the boat, not very well, and that was standing up inside where your head is eight or 10 feet above the water,” John says.

They started to talk about swimming for the island before the boat was swept farther away. John and Yutaka had wetsuits, but Abby and Nancy didn’t. Abby had taunted John earlier about choosing to wear one in the warm water. Even the Lonely Planet guide for Belize says, “Heartier folks just wear skins or T-shirts.” Now they had another choice to make: stay in a small boat with no water or radio and risk being swamped at sea, or swim for the caye they could still see through the salt spray. Nancy and Abby jumped in, then John, and finally Yutaka. Tucker stayed with the boat.

Meanwhile, the snorkelers began to suspect something was wrong. Cabral kept looking toward the boat and pacing back and forth, Andrew says. After 45 minutes, he borrowed Andrew’s binoculars and tried to climb a coconut palm. He had a cell phone, but the battery was dead. Soon the Advance One was out of view.

Around midday, Cabral decided to swim to a neighboring caye that had a radio and telephone. He put on a snorkeler’s swim fins and tucked a Styrofoam cooler lid under his arm. The caye was about a mile away, Andrew says, and he lost sight of Cabral in the choppy waves about halfway across.

The snorkelers grilled some fish from the cooler and rationed the water. They figured someone would send a boat that evening or the next morning. As the sun dropped lower in the sky, they pulled down palm fronds to create a shelter from the wind. After dark, someone suggested flashing their cameras at the neighboring caye. A half-hour later, they saw a light flash back. “Everyone started jumping,” Andrew says. “At the very least we knew there was a house there that had communications, and they knew we were here.”

Within the hour Cabral pulled up in another boat, and the snorkelers climbed onboard, expecting to be ferried to the neighboring caye. Instead they headed out to sea, where Cabral swept the waves with a searchlight on the bow. Around 8 p.m., they got to an island that was some sort of ranger outpost, Andrew says. They slept on bare mattresses in a shack and heard radios in the background with voices speaking Creole. They thought a search was underway. They thought the divers were still on the boat.

Abby Brinkman Lastshot
LAST SHOT Abby’s friend Andrew took this final photo of her with some American snorkelers aboard the Advance One.

All four divers swam toward the Silk Cayes but were pulled apart by the wind and waves. John realized that the current was coming straight from the islands, and they were swimming against it. The waves were not just four- or five-footers now, but giant swells. John swam back to get Yutaka, who was trailing behind, and they lost sight of both Abby and Nancy. Yutaka shouted that he could see the caye, and they kept swimming. “Two or three hours later it became obvious he didn’t see it,” John says.

John’s buoyancy vest, normally filled with air from a diver’s tank, had holes in a half-dozen places. He struggled to stay afloat, and he grabbed Yutaka’s harness. Later, he tied the two of them together with a cord from Yutaka’s gear.

As the light faded, the sea grew even wilder. John sucked seawater into his lungs and choked. “I knew the only thing I should think about is to make sure my next breath is air and not water,” John says. “I was timing my breathing with the waves. A wave hits you, you pop up and you breathe. Then you wait for the next wave to hit you, and you pop up and breathe.” The night was pure terror, he says—first fear and panic, then only the will to survive. While John and Yutaka struggled through those 12 hours of darkness together, Nancy and Abby, separated not long after they jumped into the water, fought the same seas alone.

Jan and Roger loved the spirited young woman Abby had become. Jan and Abby traveled together to Spain and France and took a four-day theater trip to New York City in 2004. They bought knock-off shoes and purses in Chinatown and ate in vegetarian restaurants. Jan remembers Abby wearing a beautiful flowered sundress one afternoon. “This attractively dressed businessman comes up to Abby and says, ‘Excuse me, I don’t want to be rude, but I have to tell you you’re the most beautiful woman I’ve ever seen.’ We were laughing, and it was just so much fun.”

Roger, a coordinator of emergency psychiatric services who often worked at the hospital, loved to talk to Abby about medicine. On a family trip to London, Roger and Abby set off to take a picture at the Abbey Road crossing made famous by the Beatles. Then it started to pour. They made their way back by ducking into one pub after another. “It was just a different side of Abby,” Roger says, “the Abby who could have fun, loosen up, and have a few beers with her dad.”

Two weeks after Abby arrived in Belize, Jan, Roger, and Jacob visited to celebrate her 28th birthday. The three arrived early and decorated the room with balloons and fresh red hibiscus. Her birthday card read, “Princess then, princess now, princess forever.” Roger was struck by how Abby looked when she walked into the hotel room that day in a little cotton shift. “She could put on the glitz with the best of them,” Roger says. “But her hair was starchy because she hadn’t had a hot shower. She had mosquito bites all over her. She had no makeup. And she just glowed. She was so happy with what she was doing. She had never looked so radiant.”

The Brinkmans walked on the beach and ate in local restaurants. They watched a cloud of iridescent dragonflies hover off their hotel balcony. Roger, Abby, and Jacob did several dives together, and Abby rubbed the belly of a seven-foot shark. Roger admired Abby’s grace in the water and how she noticed the details he missed. While he would point out giant sponges and sharks, Abby would spot the smaller things. “She would go down to a piece of coral and find this little arrow crab or a tiny shrimp or something exotic,” he says. “And I’m thinking, ‘How the hell did she find that?’” Their dive-boat captain offered a free beer to whoever could spot a rare black-and-white fish about four inches long. Abby found it.

Before they left Belize, the Brinkmans asked a passerby to take a family photo on the beach near their hotel. From the  rooftop lounge, U.S. Consul Cindy Gregg watched the happy moment with her friends. “Now there is your beautiful American family,” Gregg said.

At 2 a.m. Sunday, Gregg’s phone rang at her Belize City home. As a U.S. consul in Belize, she was used to fielding calls, but rarely in the middle of the night. This caller, a man with a Belizean accent, said he had heard talk in a Placencia bar that a boat was missing and that Americans were onboard. He wouldn’t give his name because “powerful” people might want to get even with him. Someone had told him Gregg would take the call seriously.

Gregg alerted the Belize Defense Force immediately. At daylight she began calling the tour operators in Placencia to ask which boat hadn’t returned. Police joined in the search. A search plane took off at 10 a.m., and, based on the normal tides and currents, combed the waters south to Honduras. Meanwhile, the remnants of Hurricane Wilma were pulling the four divers north toward Glover’s Reef—well outside the search area.

When Andrew and the other snorkelers woke up in the island shack Sunday morning, they waited four hours before a catamaran sailboat arrived. Two hours later, they landed back at Placencia.

By then, Gregg had the name of the lost boat and a list of the people onboard. She and her staff started calling local hotels to see who was still missing. She was angry. Why hadn’t Cabral called the proper authorities for help when he first got to the island? Why hadn’t he called the Belize Defense Force as she had? “He obviously called for a boat to come get him and the snorkelers,” Gregg says. Cabral, who still lives in Placencia, says he called another dive shop and asked them to organize a search and notify police. He says he had a cell phone on the ranger caye, but reception was bad. It was Saturday, he says, and most places weren’t open.

In Placencia, Andrew found the police station and called Joyce Lopez at the clinic. And then he called the Brinkmans.

John Bain was cold.

He wore a shortie wetsuit, the kind that ends above the elbows and the knees, and the water that had seemed warm Saturday morning now gnawed at his exposed skin. When the sun rose Sunday morning, it offered not just light, but some warmth. Using the sun’s position as a guide, John and Yutaka swam west against the current to where they knew the mainland lay.

They spotted a cruise ship and a fishing boat in what must have been a shipping channel. They swam toward the smaller fishing boat, but it veered off without seeing them. By then, the cruise ship had passed. They noticed that seabirds seemed to be landing at one spot on the water and swam in that direction. Suddenly, they saw an old boat with a long, low cabin—like the one Humphrey Bogart pilots in The African Queen—just 100 yards away. Yutaka flapped his arms and shrieked on the whistle attached to his dive gear. John screamed and waved and swam toward the boat. It seemed to pause for one moment, and the divers caught their breath. Then it chugged out of sight in the other direction.

Their hopes crushed, the two divers swam together for a while toward the sunset. John had filled his buoyancy vest so many times that his depleted scuba tank was now keeping him afloat. Yutaka untied the tether and swam away. Now all four divers were alone.

John rolled over on top of his tank to try to get some kind of rest. He lay there in the dark, his head bobbing barely above the surface, and continued to time his breaths with the waves, which had now calmed to gentle swells. He hoped it would rain so he could fill his facemask with rainwater to drink. He dreamed of a glass of Belizean orange juice.

Even colder now, he huddled into a ball and wrapped the buoyancy vest around himself. Monday dawned at last, bringing the divers light, some warmth, and the desperate hope that they might be seen.

That Sunday was cool and cloudy in Columbus, Indiana. Roger had served as liturgist at First Presbyterian Church, and Jan, a real-estate broker, had hosted an open house from 1 to 3 p.m. She had tried to call Abby several times that weekend, but cell service in southern Belize is sporadic at best. She had never gotten through.

By 4 p.m. Sunday, both Jan and Roger were ready to relax at their home on Tipton Lakes. Then the telephone rang.

“I need to tell you Abby is missing,” Andrew told Jan.

“Missing?” Jan asked. “What do you mean missing?”

“Well, we went out yesterday on a scuba-diving trip.”

“Yesterday?” she said, incredulous. “She’s been missing since yesterday?”

Jan and Roger called Jacob. They called their friends. And they began a frenzied search for information from a country more than 1,500 miles away. “I look back and think that everything was just so peaceful that day,” Roger says. “And by that time they already had been in the water, lost, for almost 24 hours.”

Gregg paced the embassy floor Sunday night, knowing the divers were somewhere at sea and that there was no way to look for them in the dark. But then there was more bad news. Advance One had floated near a caye, and B.B. Tucker had swum ashore. Soon everyone, including the Brinkmans, knew the divers were in the water.

On Monday, the Belize Defense Force plane took off again at daylight, but at noon someone called Gregg to say that the plane was out of gas and would not fly anymore. “I lost it,” Gregg says. “I was so upset I called the general of the BDF. I couldn’t believe it—a country that earns all its income from tourism, and it had nothing in place to take care of the tourists. I just told them to get the plane up in the air, and they could ask their government for more fuel money.”

They refueled and went back up at 2. Two hours later, they told Gregg again that they had to stop for the day. She begged them to stay up until the last possible light. Then a call came from the Glover’s Atoll Resort on a tiny island far from the search area. A diver had been spotted in the water. The pilot of the plane was alerted, and the plane changed course.

All day Monday John tried to swim, but he didn’t see any boats or planes. A jellyfish stung his arm, sending pain coursing through his body. His wetsuit had rubbed sores on his arms and legs. His breathing became congested. He worried how his mother would bear losing a son and wasn’t feeling good about making it through a third night.

Just before sunset, he heard a plane. He summoned enough energy to take off his swim fins and wave them above his head. About 40 minutes later a catamaran came alongside, and the crew hauled him in. He had been at sea for 55 hours. “I never felt so alive as of that moment,” he says. “Pure joy at being alive. Loving every second of it.”

The pilots reported seeing a blond woman wave, and when the news reached Andrew, back in Placencia, he was sure it was Abby; she was the youngest and a great swimmer. But rescuers soon found Nancy and Yutaka. And recovered Abby’s body.

Onboard the catamaran, John drank water, hot chocolate, and orange juice. Nancy and Yutaka lay near him on the deck, covered in blankets. They were severely dehydrated and sunburned. The boat docked at Glover’s Atoll, and a British helicopter transported them to the hospital in Belize City. On the helicopter, John asked, “Where’s Abby?”

Gregg met the helicopter at the hospital, still unsure which American had died. She saw John, Nancy, and Yutaka being rushed toward the emergency room.

And she also saw Abby’s body.

Gregg called the Brinkmans from the hospital parking lot. She prayed Jan wouldn’t answer the phone, but she did.

“I need to tell you that Abby did not survive,” Gregg told Jan. Then the consul stood outside the hospital and cried.

Abby had been found within two miles of the other three divers. The hurricane current had carried them all more than 50 miles out to sea. No one is certain exactly when Abby died, Andrew says, or why she died when others survived. Everyone’s metabolism is different. Drowning was the official cause of death.

Jan stayed in Columbus to make funeral arrangements while Roger flew to Belize with two friends. For two days they stood in lines for police reports, for a death certificate, for permission to take Abby’s body back to the U.S. on a commercial flight. Though Andrew and Lopez had identified Abby’s body, Roger went alone to the morgue, a primitive building where the people were kind, he says. “I needed to see her,” Roger says slowly. “And I remember saying …” he chokes on the words “… this is something no parent should have to do.”

From Abby’s personal effects, Roger picked up a woven Guatemalan bracelet Abby was wearing when she died and tied it on his wrist.

While Roger was in Belize, a letter arrived at Abby’s Indianapolis home from the U.S. Medical Licensing Examination office. Abby had passed her medical boards. The following May, Dr. Abigail Drake Brinkman was awarded what may be the only posthumous degree ever given by the IU School of Medicine.

“Sometimes I feel like this is somebody else’s story that I’m telling,” Jan says of the weeks and now years since Abby’s death. She and Roger keep neat scrapbooks of every newspaper clipping; every condolence note; every picture of Abby as a child, a student, a medical volunteer.

First there was shock, then hopelessness. Jan thought they couldn’t possibly live with Abby’s loss, and she couldn’t think more than a day ahead. “To think I would still be here six months to a year later was unfathomable. Your whole future is in your kids, and in one phone call, everything you ever dreamed of is suddenly changed.”

After the shock came anger that Abby’s death might have been prevented. Both Roger and John Bain wanted to bring charges against Cabral. A Belizean attorney on retainer has yet to act, Roger says. Cabral’s license was suspended for five years after Abby’s death, but Gregg believes he continued to lead tours. A few months after the suspension, Gregg told a friend visiting Placencia to ask around about dive-boat tours. A bartender recommended Vance Cabral.

Cabral, now 37, says he’s not working and isn’t sure he’ll ever reapply for a dive-boat license.  He sounds tired of answering questions and denies the claims that Advance One didn’t have flares or a working radio.  He says he is sorry someone died but insists the divers should never have left the boat. “It’s a tragedy I’ve thought about a lot,” he says. “I wish I could turn back something.”

In the months after Abby’s death, Gregg prodded the tourism board to adopt stronger safety regulations and enforce the ones they already had. Michelle Bowers, a Belize Tourism Board spokeswoman, says the board did tighten rules. Inspectors now do security checks more often. There are about 150 licensed dive boats in Belize and two inspectors at the Belize Port Authority. More inspectors can be called if needed, Bowers says. Still, in the past two years, only one license has been suspended.

Roger and Jan still believe no justice has been done, that Abby’s life was taken recklessly and needlessly. But they try not to be consumed by anger or revenge. “It’s not that the feelings of rage aren’t there,” Roger says. “It’s a deliberate choice not to act on them. There is a much better way to honor Abby.”

That way became clear in September 2006 when board members from Hillside Health Care International visited the Brinkmans. Hillside was turning away medical volunteers, they said, because they didn’t have enough space to house them on the clinic grounds. And the cost of renting rooms in the village was taking money that would be better used for medical treatment and supplies. They needed a dormitory, and they asked the Brinkmans to raise the money.

The First Presbyterian Church Foundation in Columbus matched $25,000 in donations. Jan and Roger talked to service groups and at fundraising events. Jackie Schmidt of Carmel traveled with them to tell stories about her years at Hillside. They teamed up with Rotary International to dig a well. Columbus architect Nolan Bingham drew plans for Abby’s House based on a rough draft from Belize and donated his work.

Altogether, the Brinkmans have raised more than $168,000 to date; the total cost of the building will top $200,000.

Village workers broke ground for Abby’s House in May and built it mostly with hand tools. When it opens on November 16, it will have eight bedrooms, two bathrooms, and a living/dining area where volunteers can talk. Schmidt says having students, nurses, and residents stay together will not only save money for rent and utilities, but form lasting bonds that, she hopes, will bring them back to Hillside someday.

Fitzgerald, the medical director during Abby’s stay at the clinic, admires Jan and Roger for building this memorial to their daughter in the country where she died. Other people, she says, might never want to think of Belize again. Fitzgerald now works at a pediatric emergency unit in North Carolina and still struggles with the loss of a kindred spirit who seemed destined to do so much good. “All this hard work she had invested was about to pay off.  The anonymity that comes with death when you have the potential to do all these great things feels staggering.” She hopes every medical volunteer who stays at Abby’s House will ask who she was, giving Abby a legacy she was deprived of creating on her own.

When Jan, Roger, and Jacob Brinkman fly to Punta Gorda for the dedication this month, they will walk in Abby’s footsteps. They will see where she lived, meet the people she worked with, and feel a little of what she felt. Jan calls Abby’s House a living memorial to her daughter. “People for years will know about Abby,” she says. “I don’t want her to ever be forgotten.”

Three years have passed since Abby died. Andrew is a pediatrician in Portland, Maine, and has two children born since he was at Hillside. He remembers Abby when he swims. “Whenever I hit the water, it’s rare that I don’t think about her, thinking about how scary it was for her out there. Then that takes me back to the whole trip and I think of all the good times we had,” he says. “She had the time of her life down there.”

John Bain went back to work briefly but still suffers from depression and post-traumatic stress disorder. He lives in West Lafayette with his wife, Carol, and his 1-year-old daughter, Zoe. “I see my daughter and think about what losing my daughter would do to me,” he says. “And it’s just unimaginable.”

Cindy Gregg left Belize last year and now serves as deputy chief of mission at the U.S. Embassy in Brazzaville, Republic of Congo. “I don’t think I want to be a consul again,” she says. “It’s a hard, hard job.”

Jacob still lives in the house he shared with Abby. “Things like plates and pots and pans are a reminder of what I lack in my life without her,” he says. “They’re things she should still be able to use.” Last fall, he and his parents retraced a trip Abby took through France in 2004, using her journal as a guide. At the top of the Eiffel Tower, they scattered a few of Abby’s ashes.

Jan and Roger still live from moment to moment. Jan never shops unless she has to. Roger hasn’t dived since Abby’s death. They don’t watch Scrubs, ER, or Grey’s Anatomy. But they cherish time with Jacob and their friends, and they reach out to other parents who have lost children. Roger wears Abby’s Guatemalan bracelet every day. They’ve filled their home with images of dragonflies that remind them of the ones they saw with Abby in Belize, the last time they were together as a family.

They know they will face new challenges when they return from dedicating Abby’s House. For months, they’ve focused their time and energy on the building and have brought new hope to people in Abby’s name. But when the celebration is over and they come home, they won’t have Abby back. Just pictures and dragonflies and, of course, memories.

On Abby’s telephone in their bedroom is a simple greeting that is now a treasured keepsake.  “Hi, you’ve reached Abby,” she says in her familiar, sunny voice. “I’m not here right now. If you leave your name and a brief message, I’ll call you back just as soon as possible. Bye!”

Through the ordinary words, you can almost hear her smile.

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Area residents concerned about wind turbines

At a meeting Wednesday in Wilmington, the N.C. Renewable Energy Task Force heard plans to open three areas to wind energy production: two of them off Brunswick County and one near Kitty Hawk. The Bureau of Ocean Energy Management has such task forces in 13 states to oversee wind energy — since 2009 it has issued nine leases for turbines in Massachusetts, Delaware, Rhode Island, Virginia and Maryland.

Two sites known as the Wilmington West and Wilmington East wind energy areas would sit south of the Brunswick County coast. Turbines in the west zone would be 11.5 miles from the Sunset Beach pier; the east zone would be 18.5 miles from the Bald Head Island lighthouse.

Donald van der Vaart, secretary of the state Department of Environmental Quality, told the task force he worries tourists may not enjoy seeing turbines from the beach.

“The tourism industry is a very large part of our economy,” he said, noting that he could support the turbines if they were farther from shore. “I think the question is, ‘Can we do one without harming the other?’ “

Brian Krevor, an environmental protection specialist with the bureau, said a visibility study showed the turbines would be seen from shore about 30 percent of the time depending on weather conditions. He said moving the turbines farther out to sea would put them too far from productive winds.

Carrie Moffett of the Bald Head Association said homeowners on the island are concerned turbines would lower their property values. But Bald Head Island Conservancy director Suzanne Dorsey said her organization supports the plan.

“We do feel that it’s in alignment with our mission as a nonprofit organization,” she said. “We feel that it meets the vision of Bald Head Island, and that vision is a community that lives in harmony with nature.”

If the project moves forward as expected, it will likely still be years before turbines start spinning. The task force will use public feedback from Wednesday’s meeting when writing its lease offer, and will have to perform environmental and construction reviews before an energy company is allowed to build.

Dates have not been set for the task force to publish a sale notice or hold an auction for the lease sites.

Contact Cammie Bellamy at Cammie.Bellamy@StarNewsOnline.com or 910-343-2339.

Approving wind turbines

The Bureau of Ocean Energy Management will follow four steps when authorizing wind energy leases in North Carolina:

— Planning Analysis: The bureau identifies potential wind energy areas and does an environmental review.

— Leasing: The bureau holds a sale or negotiates a lease.

— Site Assessment: The leasing energy company submits a site assessment plan for bureau approval; the company may assess the site with buoys or a meteorological tower.

— Construction Operations: The energy company submits a construction plan for bureau approval and begins building its wind facility.

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Dykeman’s "French Broad" 60 years later – Asheville Citizen

It wasn’t hard to pick out Wilma Dykeman in any crowd with her penchant for big wide hats.

But beneath those couture creations, the demure lady demonstrated real literary talent, a sharp eye for detail and the right ear for the mountain dialogue of “you’uns” rather than “y’all.”

From the publication of her sweeping history “The French Broad” in 1965, Dykeman ranked the region’s first lady of literature with 18 books to her credit, including the Appalachian novels “The Far Woman”

Her first words as a child growing up in Beaverdam were reported as “water coming down” as she gazed up in wonder at the mountains and springs surrounding her. That wonder never went away, but turned into a passion to clean up and protect those life-giving waters.

Mark Twain had quipped that the Mississippi was “too thick to drink, too thin to plow.” But in the case of the French Broad, there were decades when no one dared swim in the fouled waters, let alone think of ever drinking from it. Years before Rachel Carson’s seminal “Silent Spring,” Dykeman warned of the evils of pollution that had turned the French Broad into little more than an industrial sewer.

Just as a dying downtown Asheville has seen a renaissance in the past 20 years, the French Broad River has recovered as a recreation draw and natural resource. The manufacturing giants have given way to art studios and breweries and a burgeoning tourism industry.

With more change coming to the river, it’s time to look back at Dykeman’s prescient book, for the second round of the Asheville Citizen-Times Book Circle, a virtual book discussion for our online readers. And please do come out for our live event 5:30-7 p.m. Nov. 5 in the boardroom of the Lenoir-Rhyne Graduate Center at the Asheville Area Chamber of Commerce, Montford Avenue.

I had the distinct pleasure of interviewing Wilma several times over the years, and she was always gracious in her answers. She had been a contributor to the Asheville Citizen-Times since she was a teenager and always had a soft spot for her hometown paper.

As a schoolgirl, Dykeman interviewed Thomas Wolfe at the Old Kentucky Home in 1936, when the famed novelist came home again to the town that had so reviled him for his first novel “Look Homeward, Angel.”

She remembered a giant of a man standing in the parlor, his arm draped across the piano. “I can just see him standing there,” Dykeman recalled in a 1998 interview. “He was so very gracious, very unselfish, not at all like some crude mountain of a man as some critics portrayed him.”

She recalled the intensity of his gaze, the piercing intelligence of his brown eyes. “When he looked at you, you knew you had been looked at. You wondered what he had seen and if it was going into the novel. He saw through and around people. He saw the total picture.”

She had fond memories of the Wolfe family since it was through Wolfe’s mother, Julia, and his sister, Mabel, that she was introduced to her future husband, James Stokel,y of the Stokely canning family.

It was fitting that Dykeman would win the inaugural Thomas Wolfe Memorial Prize in 1955 for her first book “The French Broad.”

Dykeman proved ever bit the seer in her own work, starting with her debut. She sounded the alarm about pollution in the river.

The publisher wanted to ax the chapter “Who Killed the French Broad?” but Dykeman stood her ground. Before her death in 2006, she saw the river transformed.

Dykeman saw not only the changes coming in the region, but also what remained in attitudes and authenticity. Her legacy was honored in RiverLink’s plan for the Wilma Dykeman Riverway, a series of trails that connect the Swannanoa and French Broad to a future.

With $50 million in taxpayer money and $200 million in private investment pouring into the River Arts District over the coming years, more change is ahead for our river, which worries some. What will that growth look like? Will we recognize the French Broad in years to come.

Dykeman had the same concerns a half century ago, in the 1965 introduction to the reissue of her book, she wrote:

“The landscape changes. The mountains remain. Many of the people do not … Natives went elsewhere in search of a livelihood while outlanders came here in search of refuge from the urban blight. It is one of the ironies, and perhaps one of the hopes, of much of Appalachia that many of its people have found the secret of making a way of life where they often could not find means of making a living.”

If you’re a newcomer to these parts, you can get a crash course in local history with “The French Broad.” Locals can refresh their memories and learn something perhaps they had forgotten dipping into Dykeman’s words.

“For the French Broad country, like most of the mountain region which surrounds it, nourishes paradoxes,” she wrote. “That is the source of much of its allure — and despair. The roots of the paradoxes, the problems, the promises, run deep into the past. This is one glimpse into that past, and one glance at the present. Perhaps it provides some perspective for the future.”

Book Circle

The Asheville Citizen-Times Book Circle is reading Wilma Dykeman’s “The French Broad.”

Follow the discussion and post your favorite passages at our Facebook Page www.facebook.com/AshevilleBookClub

Join us for a discussion 5:30-7 p.m. Nov. 5 in the boardroom of the Lenoir-Rhyne Graduate Center at the Asheville Area Chamber of Commerce, 36 Montford Ave. Plenty of free parking. 

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White-Westinghouse Goes Camo, Partners With Mossy Oak® To Design Freezer For …

Visit PR Newswire for Journalists, our free resources for releases, photos and customized feeds. You can also send a free ProfNet request for experts.

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Driven to death by phone scammers

(CNN)The phone calls wouldn’t stop.

The man on the other end of the line made promises of a big payoff: millions of dollars in prize money. But first the IRS needed $1,500 in taxes, he insisted, then the jackpot would arrive at the family home, a camera crew ready to capture the excitement.

The calls came a couple of times a day; other times, nearly 50.

    Mr. Albert, we need the money to be sent today …

    Don’t hang up the phone, Mr. Albert …

    Mr. Albert, don’t tell your wife about this …

    Watch Drew Griffin’s investigation into Jamaican lottery scams — including exclusive video inside a police raid — on “AC360” tonight at 8 ET on CNN.

    Albert Poland Jr. had worked 45 years for the Burlington hosiery factory in Harriman, Tennessee, starting off as a mechanic before rising to become a quality-control manager.

    He and his wife, Virginia, were living a humble life in the Appalachian foothills near Knoxville, having raised a son and daughter in their 62 years of marriage. The family patriarch was known simply as Daddy.

    At age 81, his mind was faltering. He suffered from Alzheimer’s and dementia. And the caller — a man in Jamaica — preyed on that vulnerability.

    Poland’s lucidity fluctuated. In February, he went to the local police station and asked whether they could make the phone calls from the 876 area code stop. Another time, he went to the post office to send money to his caller. The teller stopped him, talked with him and handed him a brochure on Jamaican lottery scams. He thanked her.

    His family tried to intervene numerous times. On one of his good days, he told his wife simply, “I’m in too deep.”

    The Polands in younger days.

    On March 21, the caller asked for $1,500. Poland withdrew the maximum $400 from his ATM and sent it via Western Union. He was sure he was going to win more than $2 million. He hoped to pay off his son’s mortgage and help his family for years to come.

    His son, Chris Poland, was livid when his mother told him his father was talking with the caller again. Chris, 53, had had the same conversation for months with his dad; his father had sent more than $5,000 to the caller. Chris spoke with his father like most any son would. “Daddy, you taught me the value of the dollar. Why are you giving money away?”

    As father and son talked by cell phone, the Jamaican called back on Poland’s land line.

    Mr. Albert …

    The next morning, a Sunday, was like a repeat record. More calls and another tense phone conversation between father and son.

    Virginia got dressed for church. Her husband decided to stay home.

    It was a beautiful spring morning, with temperatures hovering around 60 degrees and the trees a lush green. Poland strolled around his yard. A neighbor waved: “Looks like we’re gonna have to start mowing soon.”

    “Yeah, looks like it,” Poland said.

    He walked to the basement of the family home. He carried with him a snub-nose .38 revolver.

    In his suicide note, Poland told his family not to spend much on his funeral and said he hoped that when more than $2 million arrived tomorrow, it would vindicate him.

    Virginia and Albert Poland were married for 62 years. quot;He was my best friend. He was my buddy,quot; she says.

    ‘Truly heartbreaking’

    Albert Poland was in the grips of a Jamaican lottery scammer — part of a cottage industry that targets nearly 300,000 Americans a year, most of them elderly, and has enticed them to send an estimated $300 million annually to the Caribbean island nation.

    AARP has run campaigns warning about the scams originating from the Jamaican 876 area code. The U.S. Postal Service has published pamphlets and distributed them across the country. The Senate Special Committee on Aging held hearings two years ago about the magnitude of the problem and urged U.S. and Jamaican authorities to do more.

    “The Jamaican lottery scam is a cruel, persistent and sophisticated scam that has victimized seniors throughout the nation,” said Sen. Susan Collins of Maine, the committee’s chairwoman. “It is truly heartbreaking that this scam has robbed seniors of hundreds of millions of dollars.”

    It’s such a huge problem in Jamaica that the scams have been dubbed the highest-level Tier 1 threat: a “clear and present danger” to national security, says Peter Bunting, Jamaica’s national security minister.

    From children to the nation’s most tech-savvy 20-somethings, from a former deputy mayor of Montego Bay to the most vicious gang members, lottery scams have left few segments of the island nation untouched.

    “It is extremely corrosive to the fabric of society,” Bunting says. “We have seen where it has corrupted police officers. It has corrupted legitimate businesspersons who end up playing some role in laundering money.”

    The Poland family first spoke to CNN in April. Investigators are looking into Albert Poland’s case and hope to provide some solace to the family soon; for now, his scammer remains at large.

    From there, CNN followed the money, traveling to ground zero of the scams, Montego Bay, where we witnessed a police raid of a suspect’s house.

    In Jamaica, more than 200 deaths a year have been tied to the scams. And in the United States, the scams have cost people their lives — and their life savings.

    Trial marks U.S. first

    Edna Schmeets looks like she’s straight out of “The Golden Girls” central casting: a grandma with curly gray hair and a 5-foot-2 frame. At 86, she’s soft-spoken, yet opinionated.

    Just a month after Albert Poland took his life in Tennessee, Schmeets faced down her scammer in federal court in Bismarck, North Dakota.

    Sanjay Ashani Williams started off as a scammer around 2008, making calls to elderly Americans. He eventually graduated to buying and selling caller lists — reams of information containing the names and numbers of tens of thousands of potential victims.

    Williams made more than $5 million on his operation, the government said. His case marked the first U.S. trial of what officials call a “lead list scammer.”

    In addition to dealing in lists, Williams continued making calls himself, including to Schmeets.

    “He said I had won this $19 million from American Cash Awards and that I would have to, you know, pay taxes on this money before they would release it,” Schmeets testified, according to trial transcripts. “And they kept calling about sending another check and another check and another check. I mean, it just kept on and on until I had both my life insurances gone, all my savings. Everything.

    Getting hold of a caller list is gold in the scamming world.

    Originating from legitimate calling centers, such lists contain the names, addresses and phone numbers of thousands of Americans and can be purchased online in the black market.

    Scammers begin by congratulating their prey for winning a lottery or a Mercedes. Victims are then directed to pay “taxes” up front, typically $1,500 to $3,000 through Western Union or Moneygram. The winnings never surface.

    Sometimes scammers send checks for thousands of dollars to lure people in; the checks bounce, but by then the victims have paid their “taxes.”

    Scammers hook the most vulnerable, often tricking them into sending cash again and again. They sense a lonely person, flatter them and convince them they’re friends. Sometimes, victims get coerced into sending TVs and appliances to Jamaica. A rare few have flown to Jamaica and married their scammers.

    When victims try to back out, scammers use Google Earth to zoom in on their homes, describe the neighborhood and threaten to kill or rape family members.

    One elderly American has been duped of more than $1.5 million, authorities say. Another taped 99 $100 bills to the pages of Better Homes and Gardens and sent it to her scammer.

    Three years ago, a 70-year-old engineer sent hundreds of thousands to his scammers. At one point, he received a letter purportedly from the U.S. ambassador to Jamaica asking him to take part in a sting. The man flew to Jamaica, but authorities — who’d gotten wind of the plan — met the man at a bank before he wired $50,000 to his scammers’ account. The scammers’ had planned to kill him shortly after the transfer.

    Some of the more sophisticated scammers send mass mailings to tens of thousands of Americans, asking them to fill out a form and send it back if they want to participate in a sweepstakes. The mailings often appear legitimate. The scammers will look at the handwriting of respondents and focus on ones who appear to be elderly.

    “I just had lost everything.”

    She sent checks for $65,000, $57,000 and $20,000 over the course of the next nine months.

    How much did she lose total?

    “Oh, my goodness,” she testified. “When I figured it out, it was about $297,000.”

    Assistant U.S. Attorney Clare Hochhalter probed, “Did you become suspicious after you kept sending money and you didn’t get your prize?”

    “Yes, I did,” Schmeets replied.

    But she said she was told not to tell anyone “about this until you get your winnings, your $19 million. Then, you can tell everybody.”

    Why keep sending money?

    Because, Schmeets testified, she was told she would get “all your money back, plus the $19 million.”

    Schmeets and her husband, Lawrence, had been married 62 years. They lived on a small cattle farm. Her husband worked in the railroad industry; she clerked at a grocery store to bring in extra cash. They raised five children: four boys and one girl. The family had endured tragedy years ago when one of their sons died at age 31.

    Her husband died in 2010. Phone calls congratulating her on winning a lottery began in fall 2011 and continued through June 2012.

    Her motivations for wanting the money were simple: “I was going to just give it to my children.”

    Instead, all that she and her husband had worked for was gone.

    She glanced occasionally across the room at Williams. He never returned her gaze. Instead, she said, he rifled through a garbage bag containing hundreds of pages of court documents. He was dressed in an orange prison jumpsuit, with a bushy beard and braids piled on top of his head.

    She thought about how different he was than the person she had envisioned. “He seemed like such a nice guy on the phone,” Schmeets would say later.

    Williams operated out of Montego Bay and established an intricate network of runners based in Charlotte, North Carolina, to pick up money and send it to him.

    His website, gamblerslead.com, was a gold mine for scammers seeking phone numbers for elderly Americans. Authorities studied more than 500,000 emails connected to the site, an FBI agent testified.

    Authorities discovered that Williams was buying lists at wholesale on the black market, where they can go for up to $5,000 and contain tens of thousands of names. He carved up the lists and sold names and numbers to callers for $5.50 apiece.

    Thirty-two people in the United States and Jamaica were indicted in the scheme. Eleven pleaded guilty to conspiracy to commit mail and wire fraud, seven are awaiting trial, and 14 are awaiting extradition. According to authorities, many pretended to be FBI agents, bank personnel and IRS workers to convince people that their lottery winnings were real.

    Seventy-two Americans, all older than 55, were identified as losing money in Williams’ operation.

    William Porter, 94, was a fighter pilot in World War II in the Pacific theater. He lost $250,000. Charlotte Davis, 64, was also targeted. She testified that she was told by her scammer that if she didn’t send the money, he’d rape her daughters and kill her son.

    A 72-year-old victim from Odessa, Texas, committed suicide. Prosecutor Hochhalter told CNN that it was too difficult legally to bring homicide charges in the case. “But we believe we have the factual evidence to suggest that this offense involved conduct that created a risk of serious bodily injury or death,” Hochhalter said. “And that’s evidenced by the fact that at least one person did commit suicide.”

    Williams was combative at the defense table through much of the trial. He said his rights were violated when he was arrested on a trip in North Carolina, and he threw fits that annoyed even his own lawyer. He refused the judge’s recommendation to wear nice clothes in court, instead opting for his prison outfit. He had the same reaction when the judge suggested he might want to consider a plea deal that would result in three to five years in prison.

    Instead, Williams placed his fate in the hands of a jury.

    His attorney, Charles Stock, tried to make the case that hotels, credit card companies, casinos and other companies buy and sell Americans’ personal information all the time — and that it’s perfectly legal. This is true, the prosecution countered, but it becomes illegal when you knowingly use the information for a crime.

    Williams was convicted on an array of conspiracy, wire fraud and money laundering charges. He faces up to 40 years in prison.

    “That was a big relief,” Schmeets said, “to know that he’s going to prison.”

    During the trial, an expert from Jamaica’s equivalent of the FBI gave an assessment of just how endemic the scamming has become.

    Kevin Watson, a corporal with Jamaica’s Major Organized Crime and Anti-Corruption Agency, told the court that many Jamaicans see scamming as “the only source of income for them.”

    “In small pockets of communities,” Watson said, “you will find many persons involved in this activity. You will also find children who grew up … to believe that this is OK — it’s OK to get involved in lottery scamming.”

    Deadly competition

    The turquoise water off the coast of Montego Bay serves as a majestic paradise for millions of tourists.

    But outside the walls of the resorts, the victims of lottery scams are counted not by sums of money lost but by an ever-growing tally of bodies.

    The expansive four-lane highway along Montego Bay’s Resort Row gives way to winding, pothole-filled roads where corrugated-tin homes press up against the cracked pavement. Goats straddle the sides of roads barely wide enough for two cars.

    It is here in the ghettos that competition for calling lists has turned deadly.

    The Granville neighborhood in Montego Bay is credited as the birthplace of Jamaican lottery scams.

    More than 200 Jamaicans a year are killed in connection with lottery scams — a fifth of the killings in the island nation, which has the dubious distinction of being among the most violent countries per capita in the world.

    Scammers who sell names and numbers to callers expect a cut of their profits; if they find out they’re being cheated, they’ll hunt down and kill the caller or a member of his family. Other killings occur when rival gang members steal caller lists.

    “It’s a cancer in the society,” says Luis Moreno, the U.S ambassador to Jamaica. “Gangs escalate armed competition with each other over who is going to control these lists and who is going to get the best scammers, the best phone numbers, the best phone guys. Even children as young as 10, 12 years old are tied in as couriers.”

    In June, a 14-year-old was dragged out of his home and machine-gunned by gang members connected to the scams. The same fate befell a 62-year-old grandmother in July. Two American women were wounded in August at a nightclub when a gang member opened fire on a rival who owed him money. The rival was killed.

    “These gangs are often indiscriminate,” says Bunting, the national security minister. “When they come looking for their target, if they don’t find him, they will shoot members of his family to essentially send a message.”

    Luis Moreno, the U.S ambassador to Jamaica, says the scams are a cancer to society.

    The average Jamaican makes about $300 a month. The top lottery scammers boast of bringing in $100,000 a week. They share videos of washing cars with champagne and show off by setting fire to thousands of dollars in cash.

    Scammers justify their actions by calling it reparations for slavery, authorities say.

    We’re robbing the rich to pay the poor, scammers think. If someone is stupid enough to send us money, that’s their fault.

    “You’re not stealing from the rich to give to the poor,” Moreno says. “In fact, you’re victimizing the most vulnerable people of a society — Jamaican as well as the U.S.”

    Lottery scamming sprang up between 1998 and 1999 when legitimate American and Canadian call centers set up operations in Montego Bay. Young Jamaicans were trained on how to empathize with customers.

    No one could have known how those skills would result in today’s flourishing scam business.

    Kenrick Stephenson, known simply as Bebe, is credited with being the country’s first lottery scammer. His hub sprang out of Granville, one of Montego Bay’s poorest and most dangerous neighborhoods. Bebe trained, recruited and cultivated young scammers.

    Mansions popped up, taking over land where squatters dwelled. Expensive cars cruised the streets. Scammers flashed their bling. At the gates of call centers, scammers lurked, offering money to anyone who would provide lead lists.

    But even the godfather of lottery scams wasn’t immune to the spiraling violence. Bebe’s life was snubbed out gangland-style at the gates of his mansion in the plush Ironshore neighborhood of Montego Bay in May 2014.

    Jamaica National Security Minister Peter Bunting says the scams have scarred the fabric of his country.

    Showing how intricately tied scammers are within Jamaican society, Bebe was a prominent gay activist and powerful figure within the ruling People’s National Party. When he was killed, a party member said he would be “sadly missed.” His casket was said to be made of gold.

    Top officials know that the stakes are great. If the violence moves closer to the resorts and scares off visitors, the nation’s economy would crumble. Its multibillion-dollar tourism industry counts for about 90% of the economy.

    “We have to have a zero-tolerance approach,” Bunting says. “We need to establish that this is as much a crime as drug trafficking, as much a crime as if you held up somebody with a gun. It is in some ways even more cruel because of the age and the vulnerability of the victims.”

    A Jamaican raid

    The sign at the entrance to Rosemount Gardens, a middle- to upper-class neighborhood in Montego Bay, reads: “The law is active here. Take no chances.”

    Today, the law is active.

    Wham. Wham. Wham. Two agents pound on the front door of a house. The sound echoes around the neighborhood. A dog barks from a nearby house.

    One of the agents has a 9 mm machine gun. The other is armed with a Glock handgun. More are standing back. They’ve gotten intelligence that a man inside has earned maybe hundreds of thousands of dollars from scamming.

    The house, once a one-room concrete shack, is undergoing extensive renovations, including a new wing and a front porch with intricate floor-to-ceiling grill work — fancy burglar bars to keep intruders out. A mound of sand sits next to the porch. A stucco front wall remains unfinished.

    Inside, the suspect grabs a hammer and drives a nail into his laptop, piercing the hard drive. He runs to his bathroom and throws the laptop in a bucket of water in his shower. He begins eating pieces of notebook paper.

    The agent with the machine gun kicks open the door and rushes inside. Other agents follow, their Glocks drawn, and go through the house room-to-room.

    In seconds, they spot the suspect in a back bedroom. Wearing only gray briefs, he holds his hands in the air and falls down on his bed.

    “You get out of bed!” an agent screams.

    The suspect moans, a mortified look across his face.

    “Right now! Right now! Downnnnnnnn!”

    He lies on his stomach on the bedroom floor. An agent handcuffs him. That’s when authorities realize he’s chewing on something.

    “Spit it out! Spit out everything!”

    An agent pulls out a machete and stands over the suspect, the blade looming over his head. He coughs up pieces of paper with names and numbers.

    Inside a Jamaican lottery raidKevin Watson, a corporal with MOCA, Jamaicas Major Organized Crime and Anti-Corruption Agency, led a raid on a Montego Bay house after receiving intelligence the man inside may have made hundreds of thousands of dollars off lottery scamming. Authorities allowed CNN to film the raid. Kevin Watson, a corporal with MOCA, Jamaicas Major Organized Crime and Anti-Corruption Agency, led a raid on a Montego Bay house after receiving intelligence the man inside may have made hundreds of thousands of dollars off lottery scamming. Authorities allowed CNN to film the raid. When authorities knocked on the door, the suspect drove a nail through his laptop, piercing the hard drive, authorities said. He also began chewing pieces of paper containing Americans names and numbers.Authorities bagged all items seized during the raid. They said they found a treasure trove of information indicating the suspect was participating in scamming. He declined comment to CNN.This refrigerator sat in the suspects newly renovated kitchen. Authorities said scammers often talk their victims into sending new appliances to them. They planned to track the origins of this fridge. The home had floor-to-ceiling ironwork on the front porch and out back. It appeared to serve as fancy burglar bars to keep intruders out.The neighborhood where the suspect lived is called Rosemount Gardens, a middle- to upper-class area of Montego Bay. Authorities say they have seen an influx of scammers try to blend in with society.01 jamaica lottery raid04 jamaica lottery raid05 jamaica lottery raid06 jamaica lottery raid07 jamaica lottery raid08 jamaica lottery raid

    Authorities allowed CNN to film the raid.

    Kevin Watson, the Major Organized Crime and Anti-Corruption official who testified at the North Dakota trial, oversees the raid on this August day. Watson is a made-for-Hollywood cop, with slick-backed hair, a million-dollar smile and effusive pride in law enforcement.

    Watson stands in the bedroom, the handcuffed suspect next to him. Authorities have found a treasure trove: the laptop, the chewed-up paper, cell phones and a notebook with dozens of names and numbers.

    Watson holds up a flip phone and scrolls through the call log. Scammers prefer to use flip phones instead of smartphones to limit their digital footprint. Calls to America were made at 10:42 a.m., 10:43, 10:46, 10:47. Each call went to a different area code.

    “It’s quite unlikely that you know someone from all these states,” Watson says.

    He turns to the suspect. “How long have you been involved in lottery scamming?” Watson asks. “I don’t want you to tell me that you’re not involved, because we didn’t come here by chance. If you understand how MOCA works, you understand that we came here because we know what you’re up to. All right. So how long have you been involved in lottery scamming?”

    The suspect says he wishes not to speak. Under further questioning, he acknowledges that he defrauded people a “few years ago.”

    “Like how many years?” Watson asks.

    “I don’t want to respond,” the suspect says.

    “You do understand that we can get all of that information, right? So it would be prudent for you to be honest with us,” Watson replies.

    Silence.

    In the suspect’s wallet is the name, address and Social Security number of a 69-year-old man in Wisconsin. The suspect admits he’s never been to Wisconsin.

    Investigators log all items seized and bag them. They take away the suspect to be booked and jailed. He has been charged with “knowingly possessing identity information of other persons with intention to commit an offense,” Watson says.

    Four years ago, Watson scrapped his IT job for the opportunity to conduct raids like these. At 37, the father of two young children has made targeting lottery scams one of his primary aims.

    When he spoke at an elementary school this year, a teacher pulled him aside and told him that 17 of the 35 students in her class wanted to be lottery scammers. He spoke with two boys, ages 7 and 9, who told him they hoped to become scammers so they could drive fancy cars and live in big houses.

    Watson’s heart sank. “I was very broken by what I heard,” he recalls. “What lottery scamming is doing is making it look like only thieves live in Jamaica.”

    As he leaves the scene of the raid this day, he walks out the broken front door and gives a thumbs up.

    “We’re successful with this one,” he says.

    Plugging the leaks

    Watson and his Jamaican colleagues have begun making headway in the fight, although they admit it will be a long battle.

    Law enforcement personnel have met with priests and preachers, business leaders and teachers to talk about the need to stop the scams. Just this year, police have spoken to more than 10,000 children and teens at schools across Montego Bay. Their message: There’s nothing glamorous about stealing from old people or getting executed.

    Jamaican authorities and U.S. Immigration and Customs Enforcement launched a joint task force in 2009, called JOLT, to focus on the scams. But there was little the Jamaican Operations Linked to Telemarketing task force could do, because the scammers were essentially untouchable. There was little political will to prosecute the scammers and few laws to hold them accountable.

    And so, they flourished. One prominent rapper glorified scamming in a song. People could walk down the streets of Montego Bay and hear scammers operating in the open, Watson says.

    That changed in 2013, when Jamaican lawmakers passed what has become known as the Lottery Scam Law, giving authorities the tools they need to conduct sweeping raids and keep suspects locked up.

    More than 500 arrests have been made since then.

    Western Union and Moneygram now closely monitor transactions, especially around Montego Bay. Scammers have begun shifting tactics, using money mules to carry cash directly to them. Sometimes, they talk their victims into sending appliances with cash hidden inside.

    Call centers have tightened their operations. Employees get searched before and after their shifts. Cell phones, pens, notepads, CDs, flash drives — everything — gets stored in lockers while they work. Their Internet access at work is strictly controlled.

    Workers also undergo lie detector tests once a quarter, get fingerprinted and are warned of the likelihood of jail time if caught working with lottery scams.

    Those measures have “completely locked down the leakage of information,” says Yoni Epstein, who heads a trade group representing more than two dozen call centers in Jamaica.

    The centers provide tech support, customer relations and other services for companies like Xerox and Amazon. They employ 17,000 Jamaicans.

    Scammers no longer wait outside their gates.

    Still, caller lists are available online through black markets, authorities say. Leaks can come from disgruntled workers — if not in Jamaica, then in other countries — or from hackers or other criminal enterprises.

    History was made this year when a Jamaican was extradited to the United States for the first time on lottery scam charges. Damion Bryan Barrett, 29, pleaded guilty to wire fraud and was sentenced in June to 46 months in prison.

    “Before all this, I was just going through a very difficult time. Smoking, drinking, just living,” Barrett told the judge in federal court in Fort Lauderdale. “I just want to go home to my son — be a better person for him, so this won’t happen to him.”

    Moreno, the U.S. ambassador, says Barrett’s extradition “sends the message that there’s no way that you can really get away with this.”

    Jamaica’s minister of national security agrees. Bunting says Jamaican officials want more suspects extradited because no Jamaican wants to end up in a U.S. prison. When top drug traffickers from Jamaica were extradited to the United States, Bunting says, it cut down tremendously on his nation’s drug trade.

    “If we could get maybe a few dozen scammers extradited,” he says, “then it could have a similar chilling effect.”

    Authorities pledge that more extraditions are on their way.

    The calls keep coming

    The day after Albert Poland killed himself in Tennessee, neighbors brought casserole dishes and reflected on the man who taught Sunday school for more than 45 years.

    The phone rang. Caller ID showed that it was from the 876 area code. Then it rang again. And again. And again. More than 40 calls from Jamaica. Poland wasn’t even in the ground yet.

    Chris Poland could hardly contain his rage. The son decided to do something. He picked up his father’s phone, placed it on speaker and hit the record button on his cell phone. He pretended to be his father.

    Chris and Virginia Poland wanted to tell their familys story so others would not fall victim to scams.

    The man on the other end said he hoped to deliver millions today. He said he’d received the $400 from Saturday but needed another $1,500.

    “Where is your wife right now?”

    “She’s at the store,” Chris responded.

    “Ah, OK, OK, OK. What I need you to do now, Mr. Albert, is I need you to get your bank card and your identification card and go in the car right now. I’m not going to hang up. OK?”

    “But I don’t have a car. She’s in the car,” Chris said.

    “Ah, and that’s the car you’d have to use to go to the Western Union and your bank. Right?”

    Yes, Chris told him, adding that maybe he could catch a cab.

    “That would be more better, because we don’t want your bank to close today and we need to deliver this money,” the man said. “We want to deliver your $2.5 million to you before your bank closes, so you can put it in a safe place. OK?”

    “OK,” Chris responded.

    “So go outside right now and get a cab. I’m not going to hang up …”

    “OK,” Chris said. “Where will I get the money, the $2.5 million?”

    “Remember that we took your address from you on Saturday. It’s going to be delivered directly to your doorstep. OK?”

    Chris said he needs to hail a cab; the caller promised to call back in 10 minutes. The two hang up.

    More than three months after Poland’s death, the calls have not ceased.

    Sometimes, Virginia Poland picks up the phone. She found her husband’s suicide note next to his computer. “He was my best friend. He was my buddy. He was just good to me,” she says softly, dabbing tears with a tissue. “When they took him, they took my life, too.”

    Once, she told her husband’s scammer that her husband killed himself. The man laughed. She told him to call the funeral home.

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